Frequently Asked Questions.
Do you have any discount codes?
Currently we have:
SCD10 which provides you with 10% off your entire order.
USFREESHIP which provides you with free domestic shipping on orders over 75$.
FREESHIP which provides you with free international shipping on orders over 100$.
*These can not be combined*
Can you combine orders?
Unfortunately I am unable to combine orders at the moment.
Can I get a refund/exchange?
Unfortunately we are unable to.
Items are custom made. Each item is made to your preference of color, size, and even words. Made just for you <3
What is your shipping and processing times?
Processing time is 1-2 weeks.
Package transit time depends and varies upon USPS. This applies for both domestic and international.
Who do I contact if our package tracking isn't updating?
Once I have provided your packages to USPS, it is out of my control.
I would suggest contacting and providing your tracking number to USPS via:
Website: (Contact Us | USPS),
Phone:
Domestic: 1-800-275-8777
International: 1-800-222-1811
Or visiting your local post office for assistance.
Can you request simple alterations to current designs?
I do allow requests. This is not to be confused with custom designs.
Simple alterations is removing part of the design in an item, or adding a blank tab.
Anything more abstract is unfortunately not something we currently offer.
Please feel free to contact us if you have any other questions.
Thank you!